Contact information

Contact Information and Corporate Disclosure

1. Corporate Identity and Official Notice

Avenum is a trade name (d/b/a) of Atlas Digital Assets LLC, a limited liability company organized and existing under the laws of the State of New Mexico. All official legal notices, subpoenas, or formal corporate communications must be directed to our registered agent or corporate headquarters:

Corporate Entity: Atlas Digital Assets LLC
Registered Office: 8206 Louisiana Blvd NE, Ste A #9970, Albuquerque, New Mexico 87113
Attn: Legal and Operations Department

2. Dedicated Support Channels

For all operational inquiries, including transaction status, digital asset fulfillment, or technical support, the only authorized point of contact is our support infrastructure:

Official Support Email: Support@Avenum.digital
Response Protocol: All inquiries are logged in our digital CRM. To ensure the integrity of your request, please include your Order ID and the nature of your inquiry in the subject line. Please allow 24–48 hours for a formal response.

3. Disclaimer of Unauthorized Communication

Avenum does not maintain support departments on unofficial social media platforms, third-party messaging apps, or external forums. Any correspondence purportedly originating from “Avenum” through channels other than the official support email provided above is unauthorized and may be fraudulent. We accept no liability for information, promises, or services provided by unauthorized third parties claiming to represent our organization.

4. Dispute and Claims Submissions

For claims regarding material non-conformity, inoperability, or other issues covered under our Return and Refund Policy, please contact us at Support@Avenum.digital with your Order ID. Eligibility, timelines, and conditions for claims are governed exclusively by our Return and Refund Policy.